Interacting with hundreds of our customers every day is a rewarding and enlightening experience. We have meaningful interactions with customers that help us help them, but also help ourselves. So much help :)
We quickly discovered many misconceptions about cleaning, and we’ve shot many of them down already.
Another common belief is that if you’re not disinfecting, you’re not cleaning. Pew pew. (We’re quite the marksmen.)
Still, cleaning is a personal experience. For some, it’s how a surface looks. (Ohhh, shiny!) For others, it’s how a space smells. We have 700+ reviews as of writing this post, with a star rating of close to 5. Invariably, though, a customer will tell us the products didn’t clean. How is it possible for our formula to work so perfectly for 9 of 10 customers, yet one feels like it did nothing? Well, it turns out, cleaning performance is an equation with more variables than just the formula that’s sprayed.
There’s a simple acronym that can be remembered and applied whenever you feel a cleaning product’s performance isn’t up to snuff: TACT. (Disclaimer: this advice applies to all cleaners, though we certainly prefer you apply it to Truman’s!)
We’ve all got things to do, people to see, counters to clean. But for best results, let Truman’s marinate a little while. The cleaners are formulated to break down soils, and the longer they have to do their job, the better they’ll perform. We promise we’re worth the wait!
Also known as “elbow grease” (sold separately), a little scrubbing helps penetrate the buildup, breaking surface tension and allowing the cleaner to do its job. So hit the gym and watch Truman’s go to work for you, scrawny arms Rob Lowe.
The right formula matters, which is why we don’t offer a universal cleaner. Each product has been formulated to break down certain soil types. For best results, keep More Shower to You out of the kitchen...unless you bathe in the sink.
It’s not always possible, but many cleaners work best with warm temperatures. This could be heat from a cooktop (though please don’t burn yourself), or just warm water on your cloth. Again, don’t burn yourself. Hot things are hot.
Now that you have our time-tested secrets, go ahead...show off your newfound skillset and impress friends and family. (Or, at the very least, give yourself a pat on the back.)